Alerts & Notifications

How can I set up alerts?
We alert you regarding your flight as soon as we receive information from the airline. This might be a few days prior your departure date (for example, if w...
Thu, 23 Aug, 2018 at 11:02 PM
I don't want receive alerts from the People / Other category or export them to the calendar (iOS)
You can easily set up which push alerts you want to receive, as well as export to the Calendar and Watch notifications.  Go to Profile > Settings >...
Sat, 25 Aug, 2018 at 12:53 AM
How can I receive offline (via text messages) flight status alerts or subscribe my relatives?
Go to the Flight Feed > Open Alerts widget. This is where you can subscribe to the text alerts for yourself, or others. iOS Select Subscribe (you ca...
Sun, 26 Aug, 2018 at 7:00 PM
I got the alert on check-in 48 hours prior departure date, but it opens only in 24 hours
This is the alert for the auto check-in. This is our premium feature which allows you to enter your flight details ahead of your departure date, and then au...
Sun, 26 Aug, 2018 at 7:08 PM
How can I delete the subscriber or turn on alerts from him/her?
iOS Turn off alerts for the subscriber   Go to the Alerts widget > tap on Subscriber How to Delete the subscriber  You can do it 2 ways: ...
Sat, 25 Aug, 2018 at 12:54 AM
Do I have to turn on alerts for each flight?
If you have a subscription (either Annual or Lifetime), push alerts will be active for all upcoming flights.  For the text message or email alerts, subs...
Sun, 26 Aug, 2018 at 7:06 PM
I receive alerts too early. Are they for my flight?
Yes, they are for your flight. We alert you with the new flight info as soon as we receive it from the airline.  For example, if three days prior depart...
Thu, 23 Aug, 2018 at 11:50 PM
I don't receive text message flight status alerts
1) Check if you set them up for your flight. More info in this article. Reminder: You need to manually add a subscriber to each upcoming flight. 2) The num...
Sun, 26 Aug, 2018 at 6:59 PM
I don't receive flight status notifications (push)
1) Check whether you granted push alert to your app. In iOS go to Device Settings > Notifications > App in the Air > "Allow Notifications"...
Sun, 26 Aug, 2018 at 7:07 PM
I receive alerts about lounge suggestions. I don't want them.
Just ignore such alerts. After the 3rd push (if you didn't open/interact with them), they will stop coming any flights. In the future we will update th...
Sun, 26 Aug, 2018 at 7:08 PM