Loyalty Programs

Why do I need to link my loyalty program?
Adding your loyalty program automatically imports mileage, and tracks your balance. In most programs we can import upcoming flights, and in some both upcomi...
Sun, 26 Aug, 2018 at 7:14 PM
Why are my flights are not being imported from the connected program? Force import flights/update balance.
It really depends on the program itself. For some we can import all flights, but with others only upcoming flights.  NOTE: Importing occurs during the f...
Wed, 29 Aug, 2018 at 1:35 AM
I see an error that I'm entering incorrect credentials or asking additional info
1) Make sure you don’t have a two-step verification. Two-step authorization is not currently supported.  If you have 2-steps authorization, please enter...
Sun, 26 Aug, 2018 at 7:15 PM
I don't see my loyalty program on the list. How do I add a program manually?
Tell us which loyalty program you’re interested in and we will definitely reply to your email (send a feedback from the app's settings to contact our S...
Thu, 1 Nov, 2018 at 5:33 PM
I got an alert from the airline about an entrance to my loyalty account
In these situations it is normal to get an alert that someone logged into your loyalty account. The reason is that our system is checking your miles status...
Sat, 25 Aug, 2018 at 1:01 AM
How can I delete my loyalty program?
It's really easy. iOS:  Swipe left and tap the Delete button. Android:  Tap and hold the program > then delete it. 
Fri, 24 Aug, 2018 at 9:23 AM