Sometimes you might not be able to log in through your Google account on our App.


The Android log in part of our App is made through Google Play Services which we can’t control. Google cares about its users' security and while logging in you will go through an authentication process. For some reason you are not able to go through them on our App.


There are several reasons for this:

  • You have the wrong time zone on your device. Check the time setting on your device. If you have the wrong time compared to your location this might could be the problem.
  • You don’t have the latest version of Google Play Services. Please, go via this link from your device: https://play.google.com/store/apps/details?id=com.google.android.gms&hl=en and check if you have the latest update.
  • You have rooted operation systems. Google might take it as a risk for their users’ security.


After you go through the above steps and are still having problems logging in through your Google account, please contact a support representative via support@appintheair.mobi