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Widget not working on Samsung Galaxy Watch 3

I installed the app on my Samsung Galaxy Watch 3 and on the phone. The phone syncs with my Trip It account and works well, however, on the watch, it's stuck on the message that says, "Now you can use your widge" Nothing happens after that and I can't get past that message.

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Hi Ramon! Sorry to hear you're having this issue. Have you tried to reinstall the widget? I look forward to hearing back at Best regards, Jasmine

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