Start a new topic

Problem with flights bought with codeshare number

Hi 


My problem shows up when I buy a flight with a codeshare number.

Real example I experienced last week. Lufthansa sold me a ticket for a flight from Munich to Zurich. The flight was operated by Swiss with real flight number LX1109. In my reservation, there was codeshare number LH5786 and this number was downloaded to App in the Air application. Even in the statistics app shows this flight as Lufthansa flight.

Could you consider to show real flight number in the application?


Hello Przemyslaw Mirek!


My name is Jasmine, I'm from the Support team.


Thanks for reaching out to us!


I'd like to get more information about this case. Can you please tell me if this flight was imported from your mailbox and then the airline was changed to LH?


I look forward to your reply at jasmine@appintheair.mobi


Best regards, Jasmine


1 person likes this
Bro Vann vannbro133@gmail.com

Hello Bro Vann!


This is Jasmine from the Support team.


Please let me know how can I assist you today?


Looking forward to your reply here or at jasmine@appintheair.mobi,


Warm wishes, 

Jasmine

Login to post a comment