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My Subscription is not reflect

I have subscribe yearly auto renew and the payment has already auto credited via the Apple store. Have received the receipt but the subscription is not reflected to my account. Please clarify ! This is the second time I had since last year. Please let me know if you need receipt from Apple.
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Hi Lee,
Can you please send me this confirmation at alex@appintheair.mobi, and I will be happy to solve this issue. Let me apologize for it.

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